Terms & Conditions
Terms and Conditions of Use – The Ashburnham Hotel
Welcome to The Ashburnham Hotel website. By using this website and our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using the site or making a booking.
1. General Information
1.1 This website is owned and operated by The Ashburnham Hotel, Ashburnham Road, Pembrey, Carmarthenshire SA16 0TH.
1.2 References to “we”, “us”, or “our” refer to The Ashburnham Hotel.
1.3 By accessing this website, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.
2. Website Use
2.1 You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit the use and enjoyment of this website by any third party.
2.2 While we strive to keep all information accurate and up-to-date, The Ashburnham Hotel cannot guarantee the completeness or accuracy of content provided on the site. All content is subject to change without notice.
2.3 We reserve the right to suspend, restrict, or terminate access to the website at any time without notice.
3. Bookings & Reservations
3.1 All bookings made via our website, phone, or email are subject to availability and confirmation.
3.2 A valid credit or debit card may be required to secure your reservation. We reserve the right to pre-authorise cards prior to arrival.
3.3 Cancellations must be made within the timeframe outlined in your booking confirmation. Failure to cancel within the stated period may result in charges.
3.4 Group bookings or event reservations may be subject to separate terms, including deposits and cancellation policies.
4. Pricing & Payment
4.1 All prices are quoted in GBP and include VAT unless otherwise stated.
4.2 We reserve the right to adjust our prices at any time without prior notice. However, confirmed bookings will not be affected.
4.3 Payment for accommodation and services is due as specified in your booking confirmation and must be settled in full upon check-in/check-out or as agreed.
5. Guest Conduct
5.1 Guests are expected to behave in a respectful and appropriate manner. Any damage caused to property or disruption to other guests may result in immediate eviction and charges for repair.
5.2 We reserve the right to refuse accommodation or service to anyone at our discretion and without explanation if policies are violated.
6. Events & Functions
6.1 Event bookings (e.g. weddings, meetings) are subject to specific terms and require signed agreements.
6.2 Menu selections, guest numbers, and other details must be confirmed within the agreed timeframe before the event.
6.3 Any external suppliers (e.g. DJs, florists) must be approved in advance and provide necessary insurance or liability documentation if requested.
7. Intellectual Property
7.1 All content on this website, including but not limited to text, images, branding, and layout, is the intellectual property of The Ashburnham Hotel and may not be copied, reproduced, or used without express written permission.
8. Liability Disclaimer
8.1 While we take all reasonable precautions to provide a safe and enjoyable experience, The Ashburnham Hotel will not be held liable for:
Any personal injury or illness incurred while on the premises.
Loss or damage to personal belongings.
Events outside of our control, including but not limited to acts of God, government restrictions, or extreme weather.
8.2 Guests are advised to obtain appropriate travel or event insurance for their peace of mind.
9. Third-Party Links
9.1 Our website may contain links to third-party websites. These are provided for your convenience, and we do not endorse or take responsibility for the content or privacy practices of external sites.
10. Changes to Terms
10.1 We reserve the right to update or amend these terms at any time. It is your responsibility to check this page regularly for changes.
11. Governing Law
These terms and conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English and Welsh courts.
For any queries or clarifications regarding our terms, please contact us at: 📧 info@ashburnham-hotel.co.uk